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Gotoassist expert windows 10. GoToAssist Customer Attended App (Win)
Resulting information includes the agent's email address, the application version and the status of the application. We are currently experiencing an unplanned outage for this product. View Service Status. Back To Home. The application is made up of 2 basic components: Use the Viewer window and its features Use the system-tray menu and its features Does your version look different?
Agents can use the Viewer toolbar at the top of the window to do the following: Start new sessions, or join existing sessions with other technicians i. Send the "Ctrl-Alt-Del" keyboard command to the customer's computer while in a support session. Send files to the customer and retrieve files from their computer.
Chat with the customer. Create and save notes during the support session. Link the support session with an existing Service Desk incident, or create a new one. Access additional tools, including Drawing Tools, Reboot and Preferences. LogMeIn relaunches as GoTo! Discover your all-new GoTo. LastPass has an exciting year planned! Learn more. This article provides information about the unique benefits of using the desktop version of the Agent Console along with instructions for downloading and installing it.
Improvements compared to the Agent Web Console are the following. The Agent Desktop Console starts, and you are automatically logged in. GoToAssist Service Desk. GoToAssist Remote Support. Sign In Register. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for. Search instead for. Did you mean:. Getting started Community guidelines. July Product Update. Labels: news. June Product Update. May Product Update. The quality of the media stream during remote control sessions has been improved Read more Labels: release notes. Get the latest on all of the updates that have been released for v5 since January Read more
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